Shipping Policy
Shipping Policy | BodyluxCare
At BodyluxCare, we are dedicated to ensuring that your orders are delivered promptly, safely, and with complete transparency. Please review our shipping policy below for details on how your order is processed and delivered.
Order Processing Time:
All orders are processed within 1-2 business days.
Once your order is processed and dispatched, you will receive a confirmation email with tracking details.
Shipping Zone:
Germany
Shipping Timeline:
Estimated delivery time: 4-10 business days after dispatch.
Shipping Fees:
We offer FREE shipping on all orders.
Shipping Couriers:
We partner with trusted shipping providers to ensure fast and reliable delivery:
- DHL Germany
Tracking Your Order:
You will receive a tracking number by email once your order has been shipped.
You can use this tracking number on the respective courier’s website to monitor your shipment.
If you do not receive tracking information within 24 hours, please contact us at info@bodyluxcare.com.
Delivery Issues:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for:
Delays due to incorrect or incomplete addresses
Failed delivery attempts due to absence at the delivery location
Lost or stolen packages after confirmed delivery
If your package is significantly delayed or lost in transit, please contact us and we will assist you with a resolution.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to our customer service team:
Business Address: Stolze-Schrey-Straße 11, 67547 Worms, Germany
Email: info@bodyluxcare.com
Phone: +49 1517 0083727